Lie YF, Panjaitan ARS. PENGARUH CUSTOMER EXPERIENCE, CUSTOMER SATISFACTION, DAN WORD OF MOUTH TERHADAP CUSTOMER LOYALTY PADA APLIKASI TIKET BIOSKOP. JRA [Internet]. 2024 Dec. 10 [cited 2025 Dec. 19];7(3):713-22. Available from: https://jra.politala.ac.id/index.php/JRA/article/view/398